Question 1

How long does shipping take?

Accepted Answer

Most domestic orders ship within 1–3 business days and arrive within 3–7 business days.

Question 2

Do you offer free shipping?

Accepted Answer

Free shipping is included only on Discovery Sets. All other products ship at standard rates.

Question 3

Can I update my order after placing it?

Accepted Answer

Email orders@elevatevanity.com within 12 hours and we'll do our best to adjust before fulfillment.

Question 4

What happens if my package is delayed?

Accepted Answer

Once your order ships, delivery is handled by the carrier. Contact orders@elevatevanity.com and we're happy to help track it.

Question 5

What are Fragrance Oil Sprays?

Accepted Answer

Concentrated, alcohol-free perfume oils delivered in a spray format — they wear close to the skin, last longer, and layer beautifully.

Question 6

What sizes and prices are available?

Accepted Answer

Fragrance Oil Sprays are $15 for 1 oz and $22 for 2 oz.

Question 7

How long do the oils last?

Accepted Answer

Most Elevate Vanity oils wear 8–12 hours, depending on body chemistry and how moisturized your skin is.

Question 8

Are the products vegan?

Accepted Answer

Yes — every Elevate Vanity formula is 100% vegan.

Question 9

Are the products cruelty-free?

Accepted Answer

Always. We never test on animals, and neither do our suppliers.

Question 10

Are the oils inspired by designer scents?

Accepted Answer

Our oils are luxury-inspired interpretations — designed to evoke iconic fragrance moments at an accessible price.

Question 11

Can I layer the oils?

Accepted Answer

Absolutely. Layering is one of the best ways to build a signature scent. See our Scent Education guide for pairings.

Question 12

Is the Hydrating Body Oil scented?

Accepted Answer

No. The Hydrating Body Oil is completely unscented — designed to hydrate the skin and layer under any fragrance.

Question 13

What is included in a Discovery Set?

Accepted Answer

Five 5 mL custom fragrance oils, one 10 mL hydrating body oil, coffee beans for palette cleansing, and scent notes for each fragrance.

Question 14

How much is a Discovery Set?

Accepted Answer

$25 — free shipping is included on all Discovery Sets.

Question 15

Are Discovery Sets good for gifts?

Accepted Answer

Yes — they're curated for the ultimate unboxing experience.

Question 16

Can I use a Discovery Set to find my signature scent?

Accepted Answer

That's exactly what it's built for. Wear each oil for a full day, then choose your favorite to size up.

Question 17

What is your return policy?

Accepted Answer

All sales are final. Elevate Vanity does not accept returns, exchanges, refunds, or store credit under any circumstances.

Question 18

What if there is a problem with my order?

Accepted Answer

Contact orders@elevatevanity.com with your order number and a description of the issue. The Elevate Vanity team will review your concern.

Question 19

Do you offer wholesale?

Accepted Answer

Yes — boutiques, salons, spas and curated retailers can submit an inquiry on our Wholesale page.

Question 20

Can Elevate Vanity participate in pop-ups?

Accepted Answer

We love in-person experiences. Reach out via our Pop-Ups & Events page.

Question 21

How do I submit a partnership inquiry?

Accepted Answer

Use the form on the Wholesale page and we'll respond within 3–5 business days.

Frequently asked.